Receptionist - State Farm Agent Team Member

State Farm

  • Houston, TX
  • Permanent
  • Full-time
  • 1 month ago
ROLE DESCRIPTION:
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
  • Bilingual Spanish/English
  • Interest in marketing products and services based on customer needs
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Self-motivated
  • Ability to work in a team environment
  • Ability to multi-task
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
BENEFITS:
  • Hourly plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • 401k Matching Program
  • Growth potential/Opportunity for advancement within my office

State Farm