Manager - Asset Protection - East Coast Fulfillment Center - Elizabethtown, PA

Nordstrom

  • Elizabethtown, PA
  • Permanent
  • Full-time
  • 1 month ago
Job DescriptionThe ideal Supply Chain Asset Protection Manager 4 is skilled in time management, has strong verbal and written skills, and maintains confidentiality and high ethical standards.KEY RESPONSIBILITIES:
  • Assume complete responsibility for building security and safety.
  • Maintain access control standards and expectations (e.g. Velocity and card access controls).
  • Respond to and report all store security and emergency situations, for example, administer first aid, escort hostile individuals from the building.
  • Respond to, report and support Violence in the Workplace process.
  • Partner with General Manager and other building leaders to educate employees about how to reduce loss of merchandise.
  • Observer vendor/visitor and employee behavior for indicators of theft.
  • Interview, hire and coach Asset Protection employees to ensure they meet performance standards and expectations.
  • Review and approve all reports to ensure that Loss Prevention incidents and cases are reported properly.
  • Take ownership of the training and execution of electronic walk-through metal detectors and hand-held metal detectors.
  • Assume responsibility for internal investigations program and ensure that processes are in place and being executed to identify and resolve internal loss situations in a timely and efficient manner.
  • Train building manager/manager-in-charge on opening and closing procedures for the building.
  • Maintain a high level of confidentiality.
  • Manage complexities of a building that may operate 24 hours a day to ensure that all Asset Protection, Safety and Security standards are always met.
  • Support buildings of 1,000+ core employees.
  • Support and contribute to the Supply Chain network priorities of ‘Safety, Team, Results’
CORE COMPETENCIES:
  • Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
  • Drives Results: Persists in accomplishing objectives, even under tough circumstances. Has a track record of successfully achieving priorities.
  • Builds Trust: Gains the confidence and trust of others through honesty, integrity and authenticity.
  • Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels.
QUALIFICATIONS:
  • Proven success in investigations, loss prevention/asset protection and security procedures.
  • The ability to develop and maintain productive relationships with other employees and leaders.
  • Strong organizational, delegation and follow-through skills.
  • The ability to manage competing priorities in a fast-paced environment.
  • Computer proficiency, including use of monitoring and surveillance technologies.
  • A comprehensive understanding of both APIS and XBR(preferred).
  • Excellent communication and interpersonal skills
  • A calm head when dealing with safety and security issues; able to effectively respond and resolve safety/security issues
  • Accountability, initiative and a high level of ownership.
We’ve got you covered…Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources
A few more important points...The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .© 2022 Nordstrom, IncCurrent Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom