How We support the Whole You:Our benefits are a good reason to come to JLL.We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.Benefits to eligible employees, include:
Group Insurance Plan
Annual Leave
Labor Insurance
National Health Insurance
Employee Welfare Committee
Employee Assistance Programme (EAP)
What this job involvesPeople Management
管理營運團隊，確保團隊達成公司目標和業績指標。
制定與管理客服中心各類績效指標。
負責人員業務能力的培訓、考核指標制定、考核工作的實施。
人員的培訓、激勵、輔導及管理。
處理案場事務及負責相關人員的溝通協調。
督導、並修正不當之服務行為，以確保高品質的服務。
負責人員排班、人員調度及緊急狀況處理。
Procurement & Vendor Management
採購之詢價、比價、與廠商之重要談判與議價、評估報告。
Contracts Management
維繫客戶關係，解決客戶問題。
協助業務開發，確保100%合約續約率。
協助人員處理特殊客訴案件。
Finance Management
財會相關報表審閱及執行。
編列年度預算與費用分析。
Health & Safety Management
確保提供安全的工作環境。
確保遵守有關消防、健康和安全標準的法定法規。
Site Operations Management
負責營運流程的優化，提高效能和工作流程的效率。
負責日常運營、管理、客服團隊建設。
監督日常營運事務，確保各項業務活動順利執行。
建立積極的團隊文化，激發成員的工作熱情和創造力。
與其他部門合作，協助推動公司整體發展戰略。
監管各案場行政管理及整體營運，流程之規劃與執行。
跨部門之溝通協調，完成主管交辦事項。
流程表單之設計與執行。
編寫專業運營相關報告。
建立、健全各項規章制度，優化現有工作流程，推動部門管理，解決部門日常運營中遇到的相關問題。
建立、檢核及修正標準化之作業流程，以提供最有效率的顧客服務。
公共區域清潔抽查，確保環境品質。
案場環保清潔勤務作業規劃。
計劃、組織、指揮、管理環保、園藝、清潔、保全、機電等庶務。
擬定案場保養計畫排定及執行。
Risk Management
確保實施和維護包括審計在內的財產風險管理計劃。
確保災難復原和業務連續性計劃得到實施和維護。
Interested? An ideal candidate would need to have the following qualifications
具備豐富的營運管理經驗，有成功管理團隊的經歷。
具備良好溝通協調能力，能夠領導和激勵團隊成員。
具備卓越的問題解決能力，能夠迅速應對各種挑戰。
具備優秀的組織和規劃能力，能夠有效管理多項任務。
If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.Location:On-site –Taipei, Taiwan, ChinaIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page I want to work for JLL.
