Director Care Navigation (Registered Nurse or Social Worker), Day Shift, Care Navigation
Adventist HealthCare
- Silver Spring, MD
- Permanent
- Full-time
- Develop objectives and operational practices to ensure the Care Navigation team achieves all measures of success including not limited to Patient Experience, Length of Stay, Readmission Rate, and Total Cost of Care
- Ensure collaboration across the continuum of care including but not limited to community providers, hospital providers, ancillary services, Post-Acute Care Center (inpatient and outpatient)
- Possess an expert understanding of insurance/risk contracts so that the director leads performance to achieve cost and quality measures
- Create an environment that generates a high level of employee engagement
- Develop a plan for departmental financial requirements and operates within budget
- Represent department and organization in local and state-wide initiatives
- Role-model positive customer service behaviors through the consistent application and deployment of AHC’s Values and Mission and holds self and others accountable
- Bachelor’s degree in Nursing, Social Work, or Health Administration required, Master’s degree preferred
- Minimum of five years of experience in patient navigation, discharge planning, or care coordination required
- Minimum of two years of leadership experience required
- Licensed driver and able to operate a motor vehicle as well as maintain automobile insurance
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.