technical support representative
Randstad
- Carlsbad, CA
- $22.00-25.00 per hour
- Temporary
- Full-time
shift: First
work hours: 8 AM - 4 PM
education: High SchoolResponsibilitiesProvide support to pool owner customers for inquiries surrounding web-connected device troubleshooting, installation, warranty processes via inbound calls
Review and authorize warranty service work to be performed by independent service companies.
Attend technical training classes in an effort to maintain current with troubleshooting of web connected products.
Work with other team members to help achieve overall department goals and tasks.Skills * Customer support
- Technical Support
- Telephone Etiquette
- Basic Computer Skills
- Customer Service
- Basic Software Skills
- Experience level: Entry Level