Lia Honda Kingston - Automotive Sales Consultant
Lia Auto Group
- Kingston, NY
- $50,000-100,000 per year
- Permanent
- Full-time
- Punctual and reliable
- Superior customer service skills
- Willing to work evenings and weekends
- Ability to respond well to direction and suggestions of management
- Ability and desire to achieve individual and department goals
- Comfortable speaking with customers over the phone, via email and text, and face-to-face
- Ability to negotiate in accordance with trained method
- Must have a clean and valid driver's license
- Approach, greet, and offer assistance to customers who enter the dealership lot or showroom
- Develop a very strong understand of automobiles and our offerings; including features, trim levels, capabilities, competitive models, etc.
- Qualify customers by understanding their requirements and interests and using this information to determine the best vehicle and options to fit their needs
- Demonstrate and perform "walk-around" by successfully explaining features, safety, characteristics; perform test-drives and explain warranties, safety ratings, and fuel mileage
- Overcome objections in a highly efficient manner to close deals; negotiate and ask for deals, complete pre-sale documents, work with customer's insurance companies
- Set realistic expectations with customer and guide them throughout the entire vehicle purchasing process
- Develop strong rapport with new and repeat customers to ensure repeat business and referrals; suggesting trade-ins, responding quickly to customer inquiries, recommending various sales campaigns
- Follow-up with sold and unsold clients through various tools and software
- Report to sales manager and general manager regarding new and pending deals, objectives, daily activities, and analysis
- Medical, Dental and Vision
- 401K Plan with Employer Match
- Continued education, manufacturer hands-on and web-based training
- Paid Time Off
- Paid Weekly
- An employer funded Life Insurance Plan
- Discounts on services and parts
- Employee vehicle purchase plans
- Company provided uniforms