Insights and Analytics Specialist
Marsh McLennan
- Philadelphia, PA
- Permanent
- Full-time
- We are seeking a highly skilled and experienced colleague for our Analytics and Insights team within the US and Canada Marsh and Mercer Sales Operations, Enablement and Insights organization.
- You will play a critical role in driving data-driven decision-making and strategic planning across multiple business units for the US and Canada region.
- Your expertise in reporting, analytics, and customer insights will enable our organization to gain a competitive edge and achieve our strategic goals.
- You will collaborate on a team of analysts and data specialists delivering digital analytics solutions and actionable insights to executive leadership and business segment/zone leaders across Marsh and Mercer in the US and Canada region.
- Work with a seasoned, collaborative and team focused group of highly skilled individuals.
- Work in an inclusive, collaborative, and innovative culture that embraces diversity
- Exposure to key stakeholders and senior leadership and the opportunity to make strong business connections
- A flexible, hybrid work schedule, including remote working opportunities, with competitive compensation including bonus eligibility and vacation days commensurate with experience level
- We are excited to offer the following benefits to all our colleagues: Health and welfare benefits - Tuition assistance - 401K and other retirement savings programs - Employee assistance programs – physical, mental and financial
- Develop and execute a strategic roadmap for the Reporting and Analytics function, aligning it with the organization's overall goals and objectives.
- Collaborate with global commercial and cross-functional teams to gather requirements, define KPIs, and design and develop reports and dashboards using Microsoft PowerBI (or similar BI platforms).
- Analyze complex data sets to identify trends, patterns, and insights that will inform business strategies and initiatives.
- Provide accurate and timely management reports, performance metrics, and customer insights to senior leaders and stakeholders.
- Partner with cross-functional teams to develop and implement data governance and quality control processes, ensuring data integrity and accuracy.
- Stay up-to-date with industry trends and best practices in reporting and analytics, and proactively identify opportunities for improvement.
- Train and mentor sales operations team members and local market operations support colleagues on reporting tools, techniques, and best practices.
- Partner closely with MMC’s Global Insights and Analytics team, the Sales Technology and Platform team, and MGTI to optimize data infrastructure and ensure seamless data integration and accessibility.
- Lead change management initiatives to drive adoption of data-driven decision-making and a culture of continuous improvement.
- Overall experience from 5 to 10+ years with a Bachelor’s degree
- Experience working with large and complex data sets, and ability to extract insights from raw data.
- Strong expertise in Microsoft PowerBI or similar BI tools such as Tableau or QlikView, including report development, data modeling, and dashboard design.
- Proven experience in leading and managing a team of analysts and data specialists.
- Proficiency in SQL and data querying languages.
- Strong problem-solving and critical-thinking skills, with the ability to translate business requirements into actionable insights.
- Excellent communication and presentation skills, with the ability to effectively communicate complex data and insights to non-technical stakeholders.