Mar-Bella Collection consists of three perfectly formed luxury hotels on the beautiful Ionian Sea. Exquisitely created with their own unique ambience and personality, each of our modern, five-star properties share the qualities for which our guests return year after year – superb Greek hospitality, outstanding luxury, and exceptional experiences. MarBella is seeking for a capable, outgoing and flexible Front Office Team Leader to support the Front Office Manager in all aspects of the Front Office Department . Being part of our Front Office team you will: Supervise the operations & SOPs of reception, guest relations, porters & doorman team Support all the shifts Deal with customers and handle complaints Meet guests’ requests Train the front office team Schedule shifts Monitor stock and office supplies Respond to guests’ emails Ensure company’s policies and security requirements are met Requirements: Skills, Experience & Educational Requirements Minimum two years working in a luxury, 5-star hotel Degree in hospitality management Fluent in verbal and written English Microsoft Office proficiency and fidelio Excellent written and oral communication skills required Strong leadership skills and interpersonal communication skill Benefits: Mar-Bella Collection offers: Competitive compensation package On-going training opportunities Accommodation ( if necessary) Meals within the premises Working uniform (and its cleaning) Join us and become part of MarBella Collection Family.
