Information Technology - Scrum Master (Digital Ops)
Singapore Airlines
- Singapore
- Permanent
- Full-time
- Engage business stakeholders to understand their requirements.
- Propose IT solutions that meet business objectives, digitalize key operational processes and drive digital ops.
- Build and manage IT solutions to transform airline operations in line with the Ops Digital Roadmap.
- Work with technology, business units and relevant functional managers to ensure that IT solutions are aligned to the digital Enterprise Architecture and IT Application roadmap.
- Manage the overall delivery of the product backlog based on Agile methodology. Track and improve product metrics and report to BU steering committees.
- Ensure prompt resolution of IT issues and minimize impact to airline operations.
- Monitor the technology roadmap for periodic upgrades and work with respective business users to implement changes required.
- Track and identify innovative applications and technologies for potential adoption by business.
- Any relevant ad-hoc duties.
- This is an individual contributor role.
- Degree in Information Technology or related fields.
- Must be a Certified Scrum Master.
- Minimum 3 years of relevant experience with proven track record in IT project delivery and Vendor Management based on Agile methodologies.
- Proven problem-solving, communication and troubleshooting skills.
- Ability to work independently as well as collaboratively as part of a highly-skilled team.
- Prior experience in designing and / or building software products will be preferred.