Integrated Logistics Quality Manager
Kuehne+Nagel
- Delhi
- Permanent
- Full-time
- Develop and implement quality processes, standards, and procedures to ensure adherence across departments and achieve customer satisfaction.
- Obtain necessary licenses, regulatory approvals, and certificates while authorizing and overseeing quality-related activities.
- Align quality strategies and metrics with customer and business objectives.
- Lead quality reviews and audits, including internal, external, and customer audits.
- Establish and manage a quality team, ensuring training programs and documentation comply with industry standards.
- Handle non-conformities, complaints, and CAPA (Corrective and Preventive Actions) processes, focusing on continuous improvement.
- Ensure compliance with GxP (Good Practices) and GDP (Good Distribution Practices) guidelines and legal requirements.
- Act as a liaison for quality-related matters with customers and suppliers, and lead security and risk management initiatives.
- Higher education in logistics, transport technology, or engineering.
- Certification as a quality manager officer and auditor (e.g., TUV, Bureau Veritas, Dekra).
- Thorough knowledge of ISO 9001, GDP standards (EU Guidelines, WHO Technical Series), and safety regulations.
- Minimum 5 years' experience in quality and/or regulatory roles in pharmaceutical and/or distribution sectors.
- Proficiency in GxP compliance and quality management system implementation.
- Preferably, experience with Six Sigma methodologies.
- Strong understanding of customer quality standards and the ability to align operations accordingly.
- Excellent communication, negotiation, and analytical skills.
- Capacity to work effectively under pressure.
sumitra.saini@kuehne-nagel.com