Part Time Destination Experience Specialist
City of brenham
- Brenham, TX
- $13.00 per hour
- Permanent
- Part-time
- Provides an outstanding welcome and excellent service for all visitors to better understand their needs and provide a wide range of information to assure a quality experience in Brenham & Washington County;
- Ensures an overall attractive and clean Visitor Center lobby, hallway, conference room, and restrooms. Keeps track of inventory in the Visitor Center and restocks brochures;
- Answers phones, greets walk-in visitors, and fulfills information request by callers and visitors to the Visitor Center, utilizing excellent communication skills and providing enthusiastic customer service, as well as accurately recording the number of phone calls and visitors each day;
- Constantly maintains and updates personal knowledge of existing Brenham/Washington County events and tourism partners (restaurants, retail, attractions, hotels, etc.) to provide accurate and current information to visitors;
- Collects information on upcoming events and performances for weekly What's Happening Flyers, Washington County Live Program, and Visit Brenham Event Calendar;
- Assists Partner & Visitor Experience Manager in servicing out of town guests and groups by producing name badges and welcome bags, copying/folding brochures, and flyers, and working meetings and conferences that may be held at The Barnhill Center;
- Maintains knowledge of the POS System to correctly handle transactions at the Visitor Center;
- Assists with the distribution and mailing of the Visitor Guides;
- May be required to provide visitor information to visitors and residents at various locations (Blue Bell, Festivals/Events, mobile visitor center, etc.);
- Assists with Barnhill Center events;
- Communicates effectively with Partner & Visitor Experience Manager;
- Employees are required to comply with supervisory instructions to perform other job duties and assist other staff as needed.
- Criminal Background
- Driver's License History
- Drug Screening
- Physical
- Respirator Medical Evaluation
- Skills Testing for Required Skills/Job Duties
- Employment Verification
- Reference Checks
- Public Safety Background Investigation
- Verification of Education