Veterinary Customer Service Representative
Pathway Vet Alliance
- New Braunfels, TX
- Permanent
- Full-time
- Must have vet med experience
- Exceptional customer service and communication skills
- Is self-motivated and able to work independently
- Is a great team player
- Has experience with answering multi-phone lines
- Has basic knowledge of Microsoft Office
- Is familiar with standard office equipment
- Can problem-solve
- Answer phones and greeting clients and patients
- Schedule Appointments
- Assist with the check in and check out process
- Accurately enter client information, collect payments, and print receipts
- Update patient accounts when necessary
- Maintain an individual cash box which is to be balanced at the end of each shift
- Consistently provide exceptional customer service in a positive manner
- Maintains reception area organized and clean
- Stock pet food, retail, and office supplies
- Completes tasks as assigned