Senior Project Engineer
SpliceNet Consulting
- Cincinnati, OH
- $80,000-100,000 per year
- Permanent
- Full-time
Supports organizational operation, clinical and fiscal management by:
- Providing Project Engineering & Design with minimal guidance to maintain the integrity of the network and all corporate data
- Providing consistent access to the software systems on the network with the Network Administrator by maintaining the connections through the LAN/WAN
- Providing additional help desk support to users for computer software applications with the Support Specialist
- Providing additional hardware support of the various personal computers and printers throughout the agency with the Support Specialist
- Improving access to computers by monitoring open positions and working with Manager of IT to assign computers/thin client equipment that meets the needs of each position
- Managing equipment and licenses to meet all compliance requirements
- Providing management and support for networks at associated agencies under IS management agreements.
- As needed, work with Support Supervisor and Support Specialist to coordinate on-site user support to provide optimal response to user support needs.
- Adding, modifying and removing user accounts
- Adding, modifying and removing printer queues
- Monitoring the proper functioning of the WAN communication lines and call for service when there is a malfunction
- Monitoring the system security to insure that corporate data is secure from inappropriate access
- Monitoring the daily operating procedures to insure that the corporate data is properly backed up
- Ensuring information retention and integrity by performing incremental and complete system backup procedures on a regularly scheduled basis.
- With the Network Administrator, ensure proper access to the core computer systems in all localities where Corporation has a program by:
- Adding, modifying and removing user accounts
- Monitoring clinical application security to insure the data is secure from inappropriate access
- As needed, act as a backup for the Support Specialist to ensure continuity of computer services to staff in all localities where Corporation has a program by:
- Providing assistance by phone to end-users who are having trouble with computer software systems to provide smooth operation of the end-user functions
- Providing on-site assistance to end-users who are having trouble with computer software systems to provide smooth operation of the end-user functions
- Providing technical and operational support by phone to users of agency computers to assure effective use of computer resources
- Providing technical and operational support on-site to users of agency computers to assure effective use of computer resources
- Ensure computer systems are available to staff to enable staff in all localities where Corporation has a program to accomplish their tasks using agency computer software by:
- Setting up, installing, moving and repairing existing computer hardware to assure the effectiveness of the operation of the computer hardware systems
- Setting up, testing and installing new computer hardware to assure new user needs for computer support are met
- With Manager of IS, review technical needs for positions and assign appropriate computer resources to meet those needs
- Ensure corporation is meeting all licensing compliance requirements by:
- Review software installations and matching licenses to installations
- Documenting software installations and licenses by computer or system
- Review operating system installations and matching licenses to installations
- Documenting operating system installations and licenses by computer or system
- Ensure networks at associated agencies are functioning correctly by:
- Setting up networks and computers as needed to meet any IS support needs at associated agencies
- Adding, modifying and removing user accounts from networks at associated agencies
- Adding, modifying and removing user accounts from software installed at associated agencies, according to licensing or use requirements
- Perform various related duties and follow any additional instructions requested by my supervisor.