Account Manager - Bioseparations (US, San Francisco)
Astrea Bioseparations
- San Francisco, CA
- Permanent
- Full-time
- Growth and maintenance, principally of the specified US Territory through direct sales/after-sales support of purification products and services to our customers within the biopharmaceutical sector
- Grow the business at targeted accounts to execute budget for the year
- Develop customer intimate model with key decision makers in key accounts
- Develop and grow business with new customer/ accounts through proactive sales activities
- Working closely with the Commercial Director - to implement/develop the Sales & Marketing Strategy
- Communication of key customer; market and competitor activity (market intelligence) to the Commercial Director and other departments in Astrea Bioseparations
- Direct sales of Astrea Bioseparations consumables and services to key customers, as a priority, and any other opportunities that may arise from direct customer contact or marketing/promotional activity
- Execute the business plan for the region and deliver agreed growth targets
- Plan and execute customer interactions, including:
- Business development meetings
- Prompt customer follow-up (telephone; e-mail & facsimile).
- Seminars and presentations
- Customer training, as required
- Attendance at industry conferences and exhibitions
- Develop a Sales Development Plan for the territory with the Sales & Marketing Director. This will be in alignment with the overall Astrea Bioseparations Sales & marketing Strategy and should contain the following key elements, as a minimum:
- Financial summary (actual/budget/forecast).
- Key customer plans (major customer/application/product/opportunity value/DMU/timescale/support required).
- Execute the financial targets for the fiscal year.
- Research into focused markets – key industry players; customer drug development “pipeline”; industry trends; emerging technology; competitor activity.
- Support all marketing and promotional initiatives for the sales territory in alignment with the Sales & Marketing Strategy
- Consistent update of Customer Relationship Management tool (SalesForce.com) to accurately reflect all sales opportunities and customer interaction within the territory.
- Educated to degree level in a Life Sciences or related discipline.
- Proven track record of building strong and effective relationships with customers at all levels.
- Experience and working knowledge of the Biopharmaceutical sector and markets specifically within the downstream market.
- Excellent influencing and negotiation skills.
- Excellent interpersonal skills.
- Highly organized with an ability to manage own workload
- Demonstrable leadership and management skills, including team management (role may develop to require direct management of a sales team)
- Seeks continuous improvement
- Ability to develop/deliver profitable sales & operating budgets
- Personable & Confident
- Reliable
- Tenacious
- Professional manner
- Demonstrates integrity
- Dynamic and energetic
- Results orientated