Customer Care Officer/Call Center
SOS HR Solutions - Kuwait
Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction. Offer appropriate...
May 7
Dar Al Shifa Hospital - Kuwait
Purpose and Scope of the Job: Under the direct supervision, the call center agent answers phone calls, takes... or follow-up and return call Route all calls to and from the call center. Routinely checks the queue to monitor calls holding...
April 10
Strike A Pose - Kuwait
and conversations. Keep records of all conversations in our call center database in a comprehensible way. Offer optimum call support... and services to captivate the customer's attention. Develop long-term contacts through qualitative telephonic discussions...
April 3
SWATX - Kuwait City - Asimah, Ras al-Khaimah
is required; a degree in a related field is a plus. Prior experience in a customer service or call center role is preferred... with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer...
March 21
Michael Page - Kuwait
performance. Monitor call center metrics, including call volume, response time, first-call resolution, and customer satisfaction...The Regional Call Center Manager will oversee and manage the daily operations of the call center team. This role...
February 27