German Customer Service Agent in Porto
Cross Border Talents
- Miragaia, Porto
- Permanente
- Horário completo
- Service-oriented inbound
- Answering customer questions and executing orders in the first contact around the entire Service Retail
- Assist with phone banking ID and T-PIN & Postbank app setup.
- Card blocking/unblocking/exchange
- Recording of phishing cases
- Acceptance of payment transaction orders
- Product information
- Recording of complaints
- C1 proficiency in German
- B2 proficiency in English
- Attractive Salary: We offer competitive compensation packages that reflect your skills and experience, ensuring that your hard work is recognized and rewarded.
- Language Bonus: For your proficiency in French, we provide an additional language bonus to acknowledge and appreciate your linguistic skills.
- Meal Allowance: Enjoy the benefit of a meal allowance to cover the cost of your meals during working hours, ensuring that you can stay fueled and focused throughout the day.
- Health and Life Insurance: Comprehensive coverage, reflecting our commitment to your well-being.
- Onsite Work Environment: You'll be part of a collaborative onsite team, fostering direct communication and synergy.