Engineering Supervisor
Wyndham Hotels and Resorts
- Muscat
- Permanent
- Full-time
- High School diploma or equivalent and/or experience in a hotel or a related field required.
- At least three years progressive experience in a hotel or related field preferred.
- Trade school and/or College course work in related field preferred.
- Previous supervisory skills required.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Assist in developing and implementing plans to maintain property, equipment, grounds and other assets, in a safe and acceptable state of repair.
- Ensure that the hotel is in compliance with all local, state and federal laws.
- Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per hotel standards or authority having jurisdiction.
- Supervise the Engineers and ensure they are properly trained in the customer service program, standard operating procedures and loss prevention standards.
- Actively participate in energy conservation programs per Wyndham's standards.
- Review all Guest and Meeting Planner comment cards to ensure that problems are identified and corrected in a timely manner.
- Ensure compliance with the Americans with Disabilities Act (ADA).
- Assist with the administration of all vendor contracts controlled by the Engineering Department hotel standards.
- Assist in developing and controlling wage/salary, other expenses and energy budgets per Wyndham's financial standards.
- Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
- Assist as necessary with special projects and renovations.
- Repair and program hotel electronic lock system.
- Assist in scheduling preventive maintenance tasks.
Employment Status: Full timeEmployment DisclaimerIn some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.What we expect from youYou will play an important part in our mission to make travel possible for all by:∙ Being responsive, respectful and delivering great experiences to our guests, partners and communities.∙ Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.∙ Bring your best every day and strive to exceed expectations in all you do.What you can expect from usWith Wyndham Hotels & Resorts, you can expect a fulfilling career to include:∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.∙ Competitive salary and benefits.∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.About WyndhamWyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.