Cadillac/Chevrolet Sales Consultant
Capitol Chevrolet Cadillac
- Salem, OR
- Permanent
- Full-time
- Working in a family environment that truly values their employees
- Very generous PTO benefits
- 7 paid holidays
- 8 hours of charitable giving each year (Day of Giving)
- Employee Assistance Program (EAP)
- Health, dental, disability and life, and vision insurance
- Company paid life insurance
- 401K with Profit Share
- Get Fit benefits
- Capitol University
- Employee Discounts
- Sales experience – automotive preferred
- Provide exceptional customer service and demonstrate professional behavior
- The ability to verbalize all basic features and benefits of all vehicle models
- Acquire and maintain product knowledge
- Participate in manufacturer’s and the dealership’s training programs
- A valid driver’s license is required
- Committed to our guests and each other beyond expectations.
- Create a fun and profitable atmosphere
- Committed to being a respectful corporate citizen through personal service or financial contributions.
- The Vision of Capitol Auto Group (CAG) is the driving force of our Company. It must be known, owned and energized by all.
- Company standards and goals are clearly communicated to all employees. It’s everyone’s responsibility to support and advocate the information.
- Protecting the assets of CAG is the responsibility of every employee.
- It is the responsibility of each employee to create a teamwork environment and lateral support so that the needs of our customers and each other are met. “It’s not my job” is not in our vocabulary.
- Never lose a customer. Whoever receives a complaint will own it. For example, when a guest has a concern or needs something special, you should break away from your regular duties, address and resolve the issue.
- Uncompromising levels of cleanliness at CAG are the responsibility of every employee.
- We are always on stage. Always maintain positive eye contact and a smile. Use proper vocabulary such as, “Good morning”, “I’ll be happy to.” Do not use words such as “My bad”, “Folks”, “Okay”, “Sure”, “No problem” and “Ma’am”.
- Be an ambassador of CAG in and outside the workplace. Always speak positively.
- 10-foot rule – Escort customers rather than pointing out directions to another part of the dealership and do a proper introduction.
- User proper telephone etiquette and use social media appropriately.
- Take pride and care of your personal appearance.
- A safe environment is essential to our success…Safety First!
- Keep Capitol Green. Conserve energy, recycle and protect the environment.
- Treat customers and fellow employees with courtesy and respect.
- Strive to be innovative on a daily basis. Look for opportunities to create loyal customers…”To see is to sell.”