Business Support, Customer Service
Jones Lang LaSalle - New Delhi
experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team.../ observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the client/management...
April 11
Assistant Manager - Network Operations & Support (Network Operations & Support) - B3101_2
Tata Communications - New Delhi
change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support... Responsible for end to end delivery of project goals in circle. Customer management in circle Cost management in circle...
April 3
Assistant Manager - Network Operations & Support (Network Operations & Support) - B3101_2
Tata Communications - New Delhi
Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. Work directly with other OEM..., diagnosing, and locating troubles. Performing repair and maintenance and restoring service for optimal customer satisfaction...
April 4
Assistant Manager - Network Operations & Support (Network Operations & Support) - B3101_2
Tata Communications - New Delhi
Responsible for end to end delivery of project goals in circle. Customer management in circle Cost management in circle... to project schedule Vendor management in circle Maintaining customer reports and communication Size and Scope of Role...
April 3
Assistant Manager - Network Operations & Support (Network Operations & Support) - B3101_2
Tata Communications - New Delhi
Responsible for end to end delivery of project goals in circle. Customer management in circle Cost management in circle... to project schedule Vendor management in circle Maintaining customer reports and communication Size and Scope of Role...
April 2