Are you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated self-starter with excellent communication skills, we want to hear from you!Key Responsibilities:Customer Engagement: Interact with customers via phone, email, chat, and other digital channels in a friendly, professional, and helpful manner.Sales and Upselling: Promote products and services, identify upselling opportunities, and meet or exceed sales targets.Problem Solving: Resolve customer inquiries, complaints, and issues promptly and effectively.Product Knowledge: Maintain a strong understanding of our product offerings to provide accurate information and recommendations to customers.Documentation: Accurately document customer interactions and maintain records of sales, inquiries, and issues.Team Collaboration: Collaborate with colleagues to achieve team goals, share insights, and provide assistance when necessary.Compliance: Ensure that all interactions and sales adhere to company policies and industry regulations.Qualifications:High school diploma or equivalent (Associate or Bachelor's degree a plus). Previous experience in customer service and sales is preferred but not required. Excellent communication and interpersonal skills. Ability to work independently and be self-motivated. Basic computer skills and familiarity with CRM software (training will be provided). Reliable high-speed internet connection and a quiet workspace.Benefits:Competitive wages with bonus opportunities. Flexible work hours and work-from-home arrangement. Ongoing training and professional development opportunities. Leadership opportunities available to those who qualify.Powered by JazzHR