Host
Omni Hotels & Resorts
- Hot Springs, VA
- Permanent
- Full-time
- Assist managers in opening and closing.
- Answering phone calls.
- Seating guests.
- Control heavy volume at Restaurant entrances.
- Knowledge of resort property.
- Inform the guest about buffets & special events.
- Attend to and anticipate guests needs.
- Familiarization with menus.
- Introduce server to guest.
- Greeting guests.
- Knowledge of daily specials.
- Assign guest checks.
- Any other requested task by leadership
- Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine
- Interior of resort, in all areas of the resort.
- Exterior of resort with exposure to weather conditions.
- Exposure to various hazardous chemicals.
- Exposure to food items and beverages.
- Strong written and verbal English communication skills
- Must have current, or be willing to obtain before start, ABC and ServeSafe Certifications
- Must be able and willing to stand for 8-10 hours each shift
- Must be able to lift and carry up to 10lbs
- Must be able to work a flexible schedule, with shifts including weekends, holidays and evenings
- Previous guest / customer service experience
- Knowledge of appropriate verbiage for fine dining setting (preferred)
- Previous experience working as a host / hostess (preferred)