Executives
EXL Service
- Bangalore, Karnataka
- Permanent
- Full-time
- Backend workflow management of onshore resources
- Handling the functional mailboxes
- Provide excellent customer service by responding to email requests within 24 Hrs
- Client co-ordination
- Recognize and escalate urgent/sensitive issues to Manager
- Complete additional tasks as assigned
- Ensure SLA target are achieved
- Generating various reports based on the instructions
- Send the scheduled reports