Market Operations Business Analyst - AVP - Hybrid
Citigroup
- Tampa, FL
- $87,280-130,920 per year
- Permanent
- Full-time
- Documenting as-is, to-be processes and input into Target Operating Model for Global Reconciliations working with SMEs to define.
- Analyze and capture business requirements and benefits developing associated project artifacts as required for deliverables.
- Perform root cause analysis of common operational problems.
- Maintain JIRA user stories ensuring clear requirements and acceptance criteria.
- Prepare testing plans and execute/oversee testing working with Ops SMEs
- Day-to-day management of individual project responsibilities including task and actions management, co-ordination, and execution of plan within required timelines and to stakeholder quality expectations.
- Support and manage business ad-hoc queries and requirements that have an impact across the Reconciliation landscape.
- Foster and maintain relationships with business and technology stakeholders acting as SME to stakeholders and /or other team members and engaged in working groups and workshops where required.
- Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly.
- Can exercise independence of judgement and autonomy and can operate with a limited level of direct supervision.
- Requires attention to detail when making judgments and recommendations based on the analysis of factual information.
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- 5-8 years relevant experience
- Bachelor’s/University degree or equivalent experience