Deal Desk Analyst (US Commercial) Manchester, NH
Sitecore
- Manchester, NH
- Permanent
- Full-time
- Collaborate with Sales Teams in building commercial quotes for customers, including our largest and most strategic accounts
- Review, approve or reject all standard and non-standard quotes to ensure compliance with Sitecore’s Empowerment Rules
- Work closely with cross-functional teams such as Sales Management, Legal, Finance, Product & Pricing, Services, Sales Operations to facilitate the deal process, including deal approvals
- Provide confident, rational, and supported arguments for any deals that you may reject because of pricing policy, deal structure, commercials, or legal T&Cs by maintaining deal governance and enforcing compliance
- Manage order documents from draft to signature, owning commercial term negotiations and redlines
- Identify, develop, and implement productivity improvements so Deal Desk function scales with Sitecore’s broader business - Defining and managing projects to deliver further operational efficiencies
- Enabling and advising Sales Teams and other stakeholders on pricing, quoting, on-boarding process and best practices
- A minimum of 5+ years of experience in a deal desk, finance, or revenue role;
- Software/SaaS experience required, with 5+ years’ experience with contracts, drafting and negotiating commercial terms
- BS Business Administration preferred but not required
- Having knowledge of revenue recognition and accounting principles e.g., IFRS, US GAAP, etc.
- An understanding of the sales process and the ability to navigate and progress long, complex sales cycles
- Self-motivated and able to work under pressure, dependable with deliverables and deadlines, able to multi-task
- Flexible to work extended hours during peak periods, especially end of financial periods/quarters
- Proven experience in Salesforce and Salesforce CPQ
- Occasional travel may be required