Renewal Contract Manager
Trigenx
- Tampa, FL
- Permanent
- Full-time
- Negotiate value-driven renewals and contract changes while ensuring a superb customer experience
- Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
- Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities
- Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process and ensure a positive experience for the customer
- Establish cooperative working relationships with customers
- Lead forecasting discussions and pipeline reviews with internal colleagues
- Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks
- You'll learn how a variety of businesses operate, what challenges they face on a daily basis, and how technology can dramatically improve their businesses and employees' lives
- Possess sales or negotiation experience
- Are passionate about creating a great customer experience
- Solve problems with curiosity and creativity
- Seek to understand multiple perspectives in a situation
- Show clear communication skills with the ability to effectively lead a conversation
- Possess prioritization and organizational skills with attention to detail
- Embrace a dynamic and motivating environment
- Invest in relationships with customers and colleagues
- Contribute to a positive team environment of equality and inclusion