Marketplace Solutions Intermediate Analyst
Citigroup
- Budapest
- Állandó
- Teljes munkaidő
- Understanding end-to-end Citi processes, policies, regulations, and governance. Initiates process changes and improvements.
- Create and maintain Citi Marketplace (CMP) products in different tools, systems based on properly authorized requests, or Quality Assurance instruction.
- Provide customer and systemic support regarding GIAM’s CMP products and tools via phone, e-mail or incident management systems.
- Act as a partner to application development and technology teams to successfully develop collaborated information security workflow solutions.
- Ensure all access control activity and administration is strictly applied according to corporate policy instructions.
- Keep contact with external security administration/developer teams.
- Participate in work related projects (automation, consolidation…etc.).
- Assist in training the new colleagues within the team.
- Working with senior team members on the team to develop reports, project charters, project plans, and diagrams of overall continuous improvement activities including accomplishments, participation, projected activities, and anticipated needs.
- Submit for manager approval appropriate information security solutions compliant with security policy by leveraging knowledge of applicable technical platforms and business processes.
- Keep procedures up to date and adhere to them.
- Lead minor or medium level process improvement meetings in fast paced environment communicating complex security topics and Global Identity and Access Management processes effectively at all levels of the organization.
- Establish relationships with Service Delivery teams to enforce and influence standards.
- Identify interdependencies between sites and/or processes and work closely with peers to introduce these.
- Bachelor's degree or higher desired or the candidate should have proven equivalent work experience.
- At least 3 years’ Service Center experience is required.
- Excellent verbal and written communication skills in English.
- Enhanced knowledge of Microsoft Office products, i.e. Word, Excel, Outlook.
- Understanding of web service methods, stored procedure creation and operation is an advantage.
- General knowledge of HTML, XML, Network protocols and DBA i.e. Microsoft SQL, Oracle, etc. is preferable.
- Strong interpersonal, negotiation, relationship development and prioritization skills.
- Analytical and detail oriented.
- Experience of defining, documenting and validating process requirements.
- SDLC and testing experience is an advantage..
- Programmer’s mindset.
- Cafeteria Program
- Home Office Allowance (for colleagues working in hybrid work models)
- Paid Parental Leave Program (maternity and paternity leave)
- Private Medical Care Program and onsite medical rooms at our offices
- Pension Plan Contribution to voluntary pension fund
- Group Life Insurance
- Employee Assistance Program
- Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
- Flexible work arrangements to support you in managing work - life balance
- Career progression opportunities across geographies and business lines
- Socially active employee communities with diverse networking opportunities