Lead Mammography Technologist North
Solis Mammography
- Austin, TX
- Permanent
- Full-time
SCHEDULE: Full Time, Monday-Friday, 8am-5pmThe Lead technologist is responsible for the daily clinical operations of their assigned centers. This position is critical to Solis Mammography; by providing outstanding care and efficient results, the Lead technologist impacts the profitability of the organization as well as the patient experience.RESULTS MEASURED BY THE FOLLOWING RESPONSIBILITIES:
- Understands, promotes and demonstrates the “Solis Way”
- Performs mammography and/or assists with biopsies on as needed basis
- Monitors clinical staffing levels.
- Provides excellent patient care, communicates procedures and provides education on an as needed basis to new and existing clinical team members
- Effectively handles patient complaints as, evidenced by patient survey scores and escalates as necessary;
- Assists center director in MQSA compliance as it relates to tracking, following up and credentials;
- Ensures compliance with all Policies and Procedures;
- Ensures supplies are available as needed to meet patient demands;
- Coordinates service and maintenance of equipment to ensure minimal downtime, as requested by center director
- Acts as a point of contact for physician offices requiring clinical information and responds to requests within 24 hours;
- Maintains confidentiality of patient and team member information 100% of the time.
- Manages clinical team members on daily basis ensuring compliance with company policies, guidelines and procedures;
- Creates and maintains frequent communication and positive relationship with clinical team members as evidenced by surveys and turnovers;
- Monitors clinical staffing levels and ensures appropriate coverage;
- Participates in interviews and conducts onboarding orientation for new clinical team members
- Communicates team member coaching and counseling opportunities to center Director;
- Completes incident reports on an as needed basis; • Reports harassment and/or discrimination issues to center Director of HR within eight hours;
- Meets with center director on a weekly basis to review center activities and needs;
- Participates in performance evaluation discussion on an annual basis
- Strong Desire to serve patients;
- Strong verbal communication and listening skills;
- Energetic and flexible;
- Manages multiple projects and timelines with a sense of urgency and follow through;
- Works well in fast paced, pressure oriented environment; • Well organized and detail oriented;
- Follows direction with focused attention;
- Exhibits sound judgement;
- Maintains a calm, tactful demeanor when dealing with difficult situations;
- Forms strong working relationships within the team;
- Identifies additional tasks to be complete and willingly assist others;
- Proficient in Microsoft Word, Excel, Outlook
- Prior experience with RIS/PACS preferred;
- Completion of formal radiologic technologic technology training program;
- Understands and communicates medical terminology;
- Current, non- restricted licensure instate of work location is required;
- Current ARRT advanced level certification in Mammography ;
- Minimum of two years of healthcare industry experience with ultrasound core and stereotactic biopsies preferred;
- Minimum of two years of supervisory experience preferred