Greetings from Synergy Resource Solutions, a leading HR Consultancy firm & Career Guide for Professionals like you.Our client company is a global market leader in the Maritime Industry. They have offices around the global and into Maritime business for last 200 years. Company is an international, knowledge-based group that supplies high technology systems and solutions to customers in the oil and gas industry, the merchant marine, Digital and the defense and aerospace industries.Designation: Project Engineer Service and Technical SupportDepartment: Global Customer SupportLocation: Mahape Navi MumbaiQualification: B.E / Diploma in Instrumentation/Electronics/Electrical/MechanicalExperience: 3-4 yearsCTC: 0-9 LPA based on the experienceReporting hierarchy: Manager Service Delivery and OperationsTiming: 9 am to 6 pmWorking Days: 5 daysJob Role:Hardware engineering for Client core products, including Automation, Dynamic Positioning, Thruster Control, Consoles, and Navigation products in multiple project teams.Act as Hardware Responsible for Upgrade & Modification projects.Perform technical layout drawing preparation and arranging shipments as per sales order and ensure hardware delivery.Provide technical solution for customer worldwide and support with sales.Be a part of an international and highly skilled team.Preparation of engineering drawings, cable list, cable details, cable layouts, IO specifications, etc.Arranging Installation, Operator, and Maintenance manuals for the installation.Updating/maintain installation details in CRM & ERP.Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records on time.Maintaining communications with the project manager /Department Manager / Lead project engineer on day-to-day activities to ensure resolution and proper follow-up on projects.Meeting Health and Human Services, Environmental Health, and Safety and/or all other applicable regulatory requirements.Utilizing the escalation process to resolve customer service delivery issues.Participating in U&M team meetings for new opportunities such as new project /contracts /updates.Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.Adhering to current regulatory requirementsExperience3-4 years experience from marine DP/thruster or Marine Automation/safety/control systemsExperience in AutoCAD, engineering design and familiar with ERP tools.Practical experience and knowledge of marine equipment and control systems is preferred.Good understanding and knowledge of products, systems, their functionality, and applications. Meticulous & methodical approach to document handling.SkillsOverall focus and awareness on quality.Good communication skills with excellent verbal and written EnglishSelf-driven & focused personTeam PlayerTravelExtensive travel whenever required.Prepared to travel on short notice.To possess valid travel document.Willingness to travel to any part of the world wherever company feels safe to travel.If interested, kindly share your Updated cv with details of Current salary, Expected CTC, notice period and Reason for change on
