Technology Support Engineer, DD&T, Beijing

Takeda

  • 北京市
  • 长期
  • 全职
  • 14天前
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s and . I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionACCOUNTABILITIES:
  • Investigates issues, analyzes solutions and implements technical changes on small projects.
  • Analyses requirements, and maintains, tests, debugs and integrates application components.
  • Supports on making decisions on guidelines and policies, and may look to others to help in the support of making decisions.
  • Performs technical analysis and design, modifies and/or configures software and hardware solutions according to Takeda standards, typically executed in a defined project.
  • Provides application software development services or related technical support in solutions maintenance or in a defined project.
  • Supports the delivery of business solutions deployment to production, handle IMACD-processes of End User Equipment and IT Asset Management.
  • Serve as local hands on support for the managed IT infrastructure and the End User Equipment.
  • Support on meeting rooms and meeting events
  • Ensures that system improvements are successfully implemented.
  • Develops and maintains support documentation according to Takeda Quality Management System (QMS), Software Development Life Cycle (SDLC) and IT Project Life Cycle (ITPLC) standards, policies and procedures.
  • Works under moderate guidance and direction.
  • Understands key IT and Business objectives / goals and uses this knowledge within its own working field.
Qualifications & Skills:
  • Associate degree or equivalent.
  • 1 to 3 years of relevant experience.
  • Good oral and written communications skills, with analytical and problem solving skills.
  • Ability to write and speak in the English and local language.
  • Efficient time management and coordination of tasks, working in a global IT environment.
  • Ability to gain working knowledge of IT solutions and grows expertise in the subject matter area.
  • Professional vocational training in Computer Science.
  • Work continuously to enhance own skills and take proactive ownership
  • Excellent customer management skills
  • Working knowledge of ITIL
  • Pharmaceutical industry and/or drug development business experience is a plus.
LocationsCHN - Beijing - CommercialWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time

Takeda