Administrative Associate

Catapult

  • Charlotte, NC
  • $50,000-55,000 per year
  • Permanent
  • Full-time
  • 16 days ago
  • Apply easily
Catapult is supporting our member, a Professional Services Organization, in their search for an Administrative Associate.Summary: Responsible for providing comprehensive administrative and project support to internal teams. This role coordinates services, projects and events, processes registrations and payments, maintains databases, and acts as a liaison between the organization and its clients/members.Major Responsibilities:Administrative Support
  • Draft and prepare meeting minutes, reports, and other documents
  • Maintain organized filing systems (physical and digital)
Project & Event Coordination
  • Assist in coordination of logistics for conferences, meetings, and special events
  • Track registrations and payments in Excel or project management tools
  • Prepare event materials like badges, certificates, agendas, and attendance lists
  • Coordinate with venues on room setup, A/V, catering, and other needs
  • Serve as on-site staff at events to help with registration, set up and other tasks
Client Services & Database Management
  • Act as main point of contact for assigned client accounts for database entry
  • Process membership renewals, registrations, and invoice payments
  • Maintain accurate client records across databases
  • Generate reports, mailing lists, and regular client communications
Sponsorship & Marketing Support
  • Coordinate sponsorship programs including invoicing, and tracking benefits
Other
  • Assist with general office duties, as needed
  • Act as backup for other Administrative Associates, as needed
  • File management for clients as assigned
  • Other duties as may be assigned from time to time
  • Work is in-person, both in office and at meetings
Requirements:
  • 5+ years of administrative, client services, or project coordination experience
  • Bachelor's degree preferred or equivalent experience
  • Exceptional organization and multitasking abilities
  • Expertise in Microsoft Office Suite, databases, and Adobe Acrobat
  • Outstanding customer service mentality
  • Strong communication skills, both written and verbal
  • Ability to work independently and collaboratively in a team environment
  • Must be able to stand for several hours if working at meetings

Catapult