Restaurant and Bakery General Manager
Perkins Restaurant & Bakery
- Philadelphia, PA
- Permanent
- Full-time
- Reports directly to Regional Manager
- Internal: Extensive contacts with all levels of store personnel as well as all home office departments.
- External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools.
- Demonstrates principles actions, uses sound judgment and follow through on commitments.
- Anticipates problems and issues and makes timely and sound decisions.
- Demonstrates a passion and working knowledge of food, liquor, beer and wine.
- Leads by example and maintains a guest first focus.
- Sets and shares goals with team, monitors and tracks progress of goals.
- Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement.
- Clarifies roles, responsibilities, priorities and expectations.
- Directly supervises all unit management, INDIRECTLY SUPERVISES non-exempt employees during the hours of restaurant operation; directly accountable for all administration and operations, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.
- Responsible for achieving plan profit levels while ensuring maximum guest satisfaction.
- Plans and analyzes unit's manpower, ensuring sufficient development and training of all employees, including management.
- Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
- Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe and sanitary manner according to all established procedures, performance standards, and specifications.
- Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees.
- Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
- Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficiency usage and yield application.
- Anticipates, identifies and corrects system breakdowns to achieve guest satisfaction.
- Accountable for accurate financial data to include: payroll, cash and receipts, productivity food costs, security of funds, and operating expenses; prepares and reviews financial reports.
- Attends scheduled regional meetings; makes presentations as requested.
- Extensive standing and walking for up to 8 hours
- Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
- Must be able to communicate clearly
- Exposure to heat, steam, smoke, cold
- Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet.
- Must have high level of mobility/flexibility in space provided
- Must have time management skills
- Must be able to read, write and perform addition/subtraction calculations
- Must be able to control and utilize fingers to write, slice chop and operate equipment.
- Must be able to fit through openings 30” wide
- Must be able to work irregular hours under heavy pressure/stress during busy times
- Bending, reaching, walking
- Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
- Lifting up to 50 pounds
- Exposure to dish and cleaning chemicals