Loan Officer
International Rescue Committee
- USA
- Permanent
- Full-time
- Review, analyze, and evaluate loan application documents (financial statements, cash flow projections, tax returns, credit reports, etc.); apply CEO’s underwriting standards in review of primarily business loan applications, with a secondary focus on consumer loan underwriting (personal & auto loans)
- Conduct due diligence throughout underwriting, flag issues of concern, and propose potential solutions for risk mitigation
- Provide business technical assistance & guidance to borrowers and referring business counselors (pre & post-loan TA)
- Lead the drafting and completion of full credit memos for internal and external loan committee review and approval
- Work closely with prospective borrowers (& referring partner staff) to evaluate their overall financial health, verify credit readiness, determine financing needs, assist them in every stage of the loan application process
- Respond to loan inquiries, review loan requests, and conduct prospecting calls with potential applicants
- In close coordination with the Director of Credit Strategy, support continued development of new financial products accessible to and supportive of underserved communities
- Identify and execute strategies for enhancing the efficiency of CEO loan process for applicants, referring financial coaches, business counselors, and CEO underwriters (internal and external) nationally
- Conduct and support collections; research on collection and repossession compliance across the states where CEO operates; inform policies and communicate directly with the borrowers
- Ensure data quality and compliance with CEO loan policies, and support the lending team with timely submission of program reports
- Represent CEO externally at conferences, partner/stakeholder meetings and other similar venues.
- Remain up to date on available resources and community services CEO clients may access
- Provide administrative support and backfill gaps as needed across departments
- Support key initiatives, pilot projects, trainings, research and other capacity-building efforts
- Undergraduate degree is required; advanced degree or education in business or finance preferred
- Previous experience in preparing and reviewing loan documentation from ‘initial inquiry’ to loan closing – experience drafting credit memos, reviewing and presenting financial statements, business plans, loan agreements, working with collateral, and conducting collections are all desired
- At least 3 years of packaging, underwriting or reviewing experience in small business loans (consumer experience a plus)
- Experience in or knowledge of the Community Development Financial Institutions (CDFI) industry is required.
- Strong financial analysis skills in interpreting and developing financial statements, cash flow projections, basic ratios, and a borrower’s ability to repay
- Strong speaking and communication skills; able to prepare and present engaging material to large groups, in-person or remotely
- Proficient in Word, Excel, PowerPoint, Google and business accounting software (I.e. QuickBooks or similar)
- Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook); advanced Excel proficiency required;
- Prior experience in using Zendesk as CRM system and loan management software is a plus
- Must have exceptional customer service skills and mindset; experience serving diverse clientele required
- This is a remote position that can accommodate candidates in any U.S. State. The majority of the workday is at a computer terminal. While remote, the position may require travel to conferences or in-person team meetings, estimated to be less than 5% time.
ReliefWeb