Responsible for completing varied duties to support the revenue cycle, compliance, and patient experience by accurately and efficiently completing tasks in areas of registration, financial screening, verification, and patient throughput. Maintains a close working relationship with all members of the clinical team to ensure a seamless and positive experience for both patients and caregivers. This incumbent is considered essential staff and must be able to work as needed on weekends, holidays, and during disastrous events (e.g., hurricanes, pandemic, etc.). This position may require deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. The incumbent will be responsible for maintaining knowledge and deployment of practices used within the department as well as throughout the hospital to address patient questions or concerns. Estimated pay range for this position is $15.12 - $18.30 / hour depending on experience.Qualifications Degrees: High School,Cert,GED,Trn,Exper Additional Qualifications: Associate‘s degree preferred. One year working experience in a high-volume, fast-paced public health setting or revenue cycle setting with demonstrated experience in payment collection, such as billing, sales, and collections/customer service. In lieu of degree and/or experience, a highly motivated individual that has the ability to satisfactorily demonstrate and/or role play required skills in a professional manner with a clear and convincing ability to excel in the role. Heavy emphasis in meeting department and individual collection goals.Complete and successfully pass the new hire Patient Access training course. Revenue Cycle background including knowledge on insurance contracts, collections, authorizations, and pre-certifications, as well as Health Care regulatory guidelines to include HIPAA, AHCA, EMTALA, Sarbanes-Oxley, etc. Excellent interpersonal, communication (verbal and written), and customer service skills. Ability to multitask and have an agile mindset. Basic knowledge of Microsoft Word and Excel. Bilingual (English/Spanish). Minimum Required Experience:
