Valet Manager
Auberge Resorts
- Fort Lauderdale, FL
- Permanent
- Full-time
- Set the proper example for the valet team by living the Auberge values and standards
- Work with the Rooms Management team to improve/change standards and processes as needed to ensure guest expectations are exceeded
- Roll out any new initiatives that are implemented for the valet team
- Park and retrieve guests' vehicles efficiently, ensuring the safe and secure handling of keys and personal items left in the vehicle.
- Provide courteous and attentive customer service, assisting guests with their belongings, offering information, and creating a positive and welcoming experience.
- Manage incoming and outgoing traffic at the valet station, ensuring a smooth flow of vehicles and maintaining order in the designated area.
- Maintain accurate records of parked vehicles, noting any special requests, and documenting any relevant information for efficient retrieval.
- Act as a communication link between guests and other hotel departments, facilitating requests and ensuring effective coordination of services.
- A minimum of one-year experience as a valet manager preferably in a luxury hotel environment
- Ability to work a flexible schedule, including weekends and holidays according to department needs
- Valid driver's license that meets the needs of our insurance carrier
- Must be at least 18 years of age