Technical Writer
Radwell International
- Willingboro, NJ
- Permanent
- Full-time
- Documentation Creation and Maintenance: Develops and maintains SOPs, ensuring they are current, accurate, and reflective of best practices.
- Process Standardization: Standardizes all procedural documentation for consistency and ease of use across the organization.
- Collaboration with Technical Teams: Collaborates with engineering and technical teams to gather necessary information for documentation creation and updates.
- Continuous Improvement: Seeks opportunities to improve existing documents to make them more user-friendly and accessible.
- Document Management: Manages the organization and upkeep of all technical documents, ensuring easy access and maintenance.
- Training Material Development: Helps develop training materials based on SOPs to support effective training programs for staff.
- Quality Assurance: Ensures documentation meets high-quality standards and complies with industry regulations.
- Travel for SOP Creation: Travels to external branches as needed to create, assess, and standardize SOPs, ensuring company-wide consistency.
- SOP Creation Rate: Aim to create 5-8 SOPs per week, balancing quality with productivity to ensure comprehensive and useful documentation.
- Documentation Accuracy and Usability: Measure success through feedback from users, aiming for a reduction in queries or errors related to process documentation. This will help assess the clarity and effectiveness of the SOPs.
- Timeliness of Documentation Delivery: Maintain a minimum of 90% of SOPs delivered on time, according to predefined schedules, to ensure timely access to necessary procedural information for production staff.
- Impact on Process Improvement: Track how the SOPs contribute to operational efficiency and process standardization. This includes monitoring any measurable improvements in workflow, reductions in process variability, and enhanced compliance with industry standards.
- Exceptional Writing Skills: Strong technical writing ability, focusing on clear, detailed, and engaging documentation.
- Technical Proficiency: Understanding of engineering processes and the ability to document complex procedures accurately.
- Analytical Skills: Analyzes processes for efficiency and identifies documentation improvement areas.
- Project Management: Manages multiple documentation projects with strong organizational and time-management skills.
- Communication: Excellent interpersonal skills for effective collaboration with both technical and non-technical teams.
- Technology Skills: Proficiency in document management software, Microsoft Office Suite, and other relevant technologies.
- High School Diploma or equivalent required