Business Systems Analyst
American Axle & Manufacturing
- Detroit, MI
- Permanent
- Full-time
- Participate in PLEX ERP and other System Deployment and upgrade projects within assigned module areas.
- Support and develop the skills and abilities of all MFBU / AAM associates using Plex, as needed, at each plant, in cooperation with plant management associates.
- Develop, document, improve, and audit business processes within each assigned Plex module working with plant and MFBU / AAM corporate associates as needed.
- Use analytical tools and data from Plex system to create process and procedure documentations and reports to support the needs of Production Plant locations within assigned modules.
- Collaborate with other teams (Production, Quality, Shipping & Receiving, Sales etc.) and participate in improving the use of Plex with MFBU plant Teams and AAM shared services team within assigned module and functional areas as applicable.
- Visit each MFBU plant facilities when scheduled to audit use of Plex system, improve stability metrics, and Plex system goals and objectives. Report results to MFBU operating committee as required.
- Coordinate with plant Plex module champions and business champions to ensure stable use of system for customers and suppliers.
- Coordinate and respond to Plex system User Support Requests (USRs) within area of module responsibility according to SLA requirements including any urgent support requests. Resolve assigned support requests and USRs within assigned plex module and functional area(s). Provide routine production support through business solutions.
- Provide training to Plex system users at each plant as required.
- Consult with plant business leads and corporate department managers to develop system solutions consistent with organizational objectives.
- All other duties as required and assigned.
- Bachelor's degree in Business Management, Information Systems, Supply Chain or Engineering related fields
- 2+ years of experience as Business Analyst in a manufacturing environment supporting business functions and PLEX ERP system modules in Quality, Production Control, Inventory and Engineering applications.
- 2+ years of Plex System Deployment and Plex support experience
- Knowledge of SQL, ODBC, Web Services, PLEX report writing is a plus
- Strong Functional knowledge of PLEX Systems modules - Quality, Production Control, Inventory and Engineering applications and overall basic knowledge of all other plex modules
- Knowledge of General Supply Chain and Manufacturing Principles, General Shipping & Receiving principles, General Quality Management System principles
- Ability to plan and organize
- Ability to work with others
- Ability to analyze issues and implement solutions
- Ability to implement changes to the business system (Plex)
- Ability to facilitate team problem solving
- Ability to set standards and monitor them
- Knowledge of MS Office (Word, Excel, and PowerPoint, Outlook)
- Collaborating with Others
- Communicating Effectively
- Displaying Adaptability and Learning
- Maintaining High Work Standards
- Attendance and Dependability
- Must be willing to travel 25-30% of the time to AAM plant locations and project sites when required
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