Housekeeping - Custodian Team Lead 3rd ShiftBloomington, MN, USA Req #153Wednesday, November 1, 2023PURPOSE: Functions as a working lead, providing work direction to Custodian staff. Accountable for the performance of a variety of physical tasks in maintaining the cleanliness of the Mall. To ensure that guests to Mall of America have a positive shopping and entertainment experience.ESSENTIAL DUTIESAND RESPONSIBILITIES:Ensure the overall safety of the immediate work area as well as surrounding areasProvide outstanding internal and external guest serviceAssists in the supervision of Custodians, including but not limited to: day-to-day scheduling of team member tasks, assisting with monitoring and documentation of attendance and training. Inspection of work to ensure Mall of America standards are maintained. Provide input on performance appraisals.Serve as an on-duty person in charge of Custodians in the absence of an on-duty Housekeeping SupervisorProvide input into development or enhancement of Housekeeping proceduresAssist supervisor in controlling inventory through check-in and check-out of equipmentCheck equipment prior to use; performs preventative maintenance according to scheduleComplete logs documenting equipment use, keeps other records as requiredOperate power equipment associated with custodial dutiesClean restrooms and stocks restroom suppliesClean seating areas, escalators, elevators, railings, telephone carousels and drinking fountainsPatrol common areas of mall, park, and food courts during mall hours and clean spills, pick up litter, remove stickers and gumSweep and wet mops floor in common areas in mall, park, food courts and service corridorsVacuum and extract carpet areasMay clean high glass and fixtures requiring use of ladders, lifts and/or scaffoldingProvide support and assistance to other team leaders, team members and other departments as requestedAssist with snow removal when necessaryRegular, reliable and consistent attendanceAdditional duties as assigned.PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:High school diploma or equivalent preferredPrevious leadership experience is a plusSkills in personal time management and multi-taskingExcellent communication skillsWorking knowledge of the safe handling of equipment and materials used in custodial dutiesAbility to perform some of all the physical tasks in relation to lifting, scrubbing, sweeping, mopping and other custodial dutiesAbility to work variable and/or rotating shifts including nights, weekends and holidays1-2 years previous experience in a housekeeping/custodial environmentPay Type: Hourly
