Advanced Field Service Engr

Honeywell

Kaohsiung City
Permanent
Full-time

2 months ago

Join a team recognized for leadership, innovation and diversityDrive the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will drive revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.Key Responsibilities

Validate customer request
Educate customer and field technicians
Write documentation used by field technicians
Ensure Right and Fast Delivery

YOU MUST HAVE

Bachelor's degree, or equivalent. Solid experience in the field.

WE VALUE

Previous industry experience
Previous technical/installation experience
Previous customer service experience
Good written and oral communication
Advanced Degree
Good presentation skills

Additional Information

Category: Customer Experience
Location: 17F-1, No 260, Jhongsan 2nd Road, Cianjhen District, Kaohsiung, TW 806 TWN
Nonexempt

Global (ALL)

Honeywell

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