Assistant Manager, Sales and Services - Wealth & Personal Banking
HSBC
- Singapore
- Permanent
- Full-time
- To lead and motivate the team in delivering a high level of service standard to customers
- Provide administrative support and coordinate the operations and administration of the Wealth hub, centre and branch in order to achieve optimum efficiency and maximum profitability
- Work closely with the team to ensure strict compliance with key focus on control and procedural adherence to prevent any operational error
- Resolve enquiries and provide alternative solutions to meet customers’ needs, promptly and efficiently, within a reasonable time
- Degree holder with experience in a retail banking environment with strong focus on service
- Preferably with strong experience in dealing with people
- Ability to handle difficult situations with a tact and diplomacy
- Ability to communicate effectively with a diverse group of people of varying background