Terminal Duty Manager
Qatar Airways
- Doha, Qatar
- Permanent
- Full-time
- Manage and supervise terminal operations, ensuring efficient and effective passenger flow.
- Provide visible physical presence throughout the passenger terminal complex during shifts, monitoring busy areas according to traffic flow.
- Ensure compliance with safety and security regulations in the aviation industry.
- Lead and motivate a team of employees, promoting a positive and customer-centric work culture.
- Collaborate with various stakeholders to resolve operational issues and optimize terminal performance.
- Bachelor's degree or equivalent.
- Minimum of 4 years of job-related experience in a customer-facing role, preferably in the aviation industry.
- Strong people management skills and experience leading a diverse team.
- Excellent communication and interpersonal skills.
- Sound knowledge of terminal operations and the ability to make critical decisions under pressure.
- Proven track record in ensuring exceptional customer service