Category Specialist Sales Services
The Hershey Company
- Makati City, Metro Manila
- Permanent
- Full-time
- Lead Planogram Projects for Snacking Category
- Build customer specific planograms using JDA software for key accounts
- Work with customer and IRI point of sale data (consumption)
- Where applicable use customer loyalty data (Market Basket)
- Apply shopper insights into the planogram logic
- Work closely with Global teams to iterate planograms to generate optimal output
- Generate key performance indicator reports such as space to sales, $ per linear inch or foot, and weeks of supply (capacity)
- Deliver Business Operational Metrics, KPIs and SLA commitments and cascade reports in a timely manner
- Build and maintain effective relationships with Global Insights and Knowledge Managers/ Business Unit
- Provide high degree of one-stop-inquiry for Global Insights Business Managers/ Business Unit by acting as the sole contact for a category related data
- Collaboration: Work collaboratively with US based GKI personnel to modify reports that are timely, actionable & accurate
- Communication and Collaboration: Responsible for timely updates, reporting to customers, identifying issues, analyzing issue root causes and leading the resolution of those issues
- Ensures updated and timely education of assigned COT/Retailers
- Can determine frequency by which knowledge materials need to be updated, determine content and design training materials, based on future trends and strategies, as well as execute training of such
- Act as the “go to” person for questions and concerns within his/her area of expertise
- At least 2 to 3 years of CPG/merchandise experience
- Knowledge and experience in market research is a plus
- Knowledge in JDA or any space planning software and IRI Unify is a plus
- Proficient in Excel/Access and ability to quickly learn and assess viability of other analytic tools
- Prioritization: must be able to manage multiple and sometimes conflicting or ambiguous priorities, extended work schedules, and short time constraints
- Excellent oral and written communication skills
- Prior experience in positions requiring strong analytical acumen preferred
- Prior experience working in multiple functions (Sales, Marketing, Finance, Operations, Strategy, etc.) highly desirable
- Prior experience working with external customers (retailers) desirable
- Amenable to a shifting schedule of morning shift (7:30 am to 4:30 pm) and mid shift (3:00 pm to 12 midnight)