Accounts Receivable Clerk

• Follow-up on all past due invoices via emails and/or phone calls for all customers based on the Accounts Receivable Aging print-out with priority on the Sales Order Pending Credit Approval showing in NetSuite A/R Module.
• Provide copies of missed invoices, credit memos, proof of delivery or statement of accounts to all customers in need.
• Drag and drop all communications made with the customers in NetSuite for specific “Sales Order” or “Invoice/s” so that the AR Team can be fully informed of the status of sales order to be released or past due invoices.
• Prioritize all emails to AR Team in the morning (EST) regarding credit card payments of any customers and verify the correct credit card information on file prior processing on the Clover system.
• After processing payment on the Clover system, save the PDF copy of the credit card receipt: to be emailed to the customer and include the AR Team on your email and to be used as future attachment to NetSuite “Payment” transaction.
• Process credit card payments in NetSuite and attach the PDF copy to all NetSuit “Payment” Transactions.
• “Make Deposit” transaction in NetSuite as one deposit batch per credit card transaction.
• Email the AR Team the deposit number processed so the On-Site A/R team can include the deposit number in the Daily Cash Receipts report.
• Daily reviews and resolves invoices with open balances based on the email of AR Teams.
• Issues credit memos pertaining to price discrepancies, freight adjustments and salesman samples.
• Confirm the correct pricing with the Quotation Manager prior to issuing any price adjustment credit memo.
• Email customers and/or sales representatives if there is a discrepancy on payment of invoice or credit memo.
• Process “Field Scrap” RGA only and confirm any discrepancies with the RMA Department.
• Answer customers’ queries via email and/or phone and always include the AR Team on each email.
• Communicate via AR Team email or phone with A/R team to provide updates and/or information as needed.
• Assist and back up the On Site A/R team as needed.
• Complete and submit a daily personal Productivity Report to the department manager and Controller.
• Other duties as assigned by Department Manager, Controller and/or Assistant Controller.

• Understanding of basic principles of finance, accounting, and bookkeeping.
• Familiar with full cycle Accounts Receivable.
• Experience driving process improvement.
• Excellent time management and detail oriented.
• Strong Mathematical skills.
• Train and assist as needed.
• Multi-tasking skills.
• Proficient in communicating with customers and internal employees and departments.
• Maintain company and partner confidences.
• Prioritize and complete all tasks in a timely manner.
• Prioritize completing all tasks in a timely manner based on time zone.
• Stay up to date with company and department changes and improvements.
• Proficiency with outlook, excel, and systems used internally.
• Strong customers follow up and collection skills.
• NetSuite and Clover Desktop are a plus.

TeamUp VA, Inc.