Senior Operations Manager (Mandarin Bilingual)

• Strategic Planning: Develop and implement operational strategies aligned with organizational objectives to drive growth and profitability.
• Team Leadership: Provide leadership and guidance to operational teams, including hiring, training, and performance management.
• Process Improvement: Identify opportunities for process optimization and efficiency improvements across all operational functions.
• Resource Management: Manage and allocate resources effectively to meet operational needs, including budgeting, staffing, and equipment procurement.
• Quality Assurance: Establish and maintain quality control standards to ensure products or services meet customer expectations and regulatory requirements.
• Performance Monitoring: Monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
• Risk Management: Assess and mitigate operational risks to minimize disruptions and ensure business continuity.
• Stakeholder Communication: Liaise with internal and external stakeholders to communicate operational objectives, progress, and issues.
• Compliance: Ensure compliance with relevant laws, regulations, and industry standards in all operational activities.
• Continuous Learning: Stay updated on industry trends, best practices, and emerging technologies to drive innovation and continuous improvement.

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