Technical Support Representative

ACES

Quezon City, Metro Manila
Permanent
Full-time

1 month ago

Provides answers to clients by:

Identifying problems.
Researching answers.
Guiding client through corrective steps.
Improves client references by writing and maintaining documentation.
Participates in development of client training programs by identifying learning issues and recommending instructional language.
Accommodates client disabilities by recommending devices and techniques.
Avoids legal challenges by monitoring compliance with service agreements.
Improves system performance by identifying problems and recommending changes.
Updates job knowledge by participating in educational opportunities and maintaining personal networks.
Accomplishes information systems and organization mission by completing related results as needed

Help Desk experience
PC proficiency

System administration
UNIX system administration
LAN knowledge
Operating systems
Problem solving skills.
Verbal communication and phone skills.
Customer service skills.
Quality focused.

Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Paid Bereavement/Family Leave
Paid Vacation Leave
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans

Entry Level / Junior, Apprentice IT and Software Call Center / BPO 250 openings Graduated from high schoolACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.www.acesjobs.com.ph ACES HIRES Get 3,000 Gift Reward (e.g,, GlobePrepaid Load Card)FaceBook Messenger m.me/acesjobs https://www.facebook.com/acesjobs/ http://youtube.com/acesjobs Why Join Us? DISCOVER UNLIMITED JOB POSSIBILITIES CONVENIENCE One Stop Shop - One Day Hiring Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.Since 2011, over 10,000+ jobseekers found their job through ACES! CHOICES Comprehensive Active Jobs Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers. CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires. It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES. Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:•Makati City•Ortigas Center•Mandaluyong City•Pasig City•Masinag, Antipolo•Taguig City - Fort Bonifacio•Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA•South Luzon Area - Sucat, Alabang, Laguna•Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro•Other AreasStart as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:•Inbound and Outbound Customer Service Reps (CSR)•Hotel Reservations and Sales or Online Hotel Booking Agents•Technical Support Representatives (TSR) for various industries•IT Helpdesk Officers•Insurance Account Services•Financial Services - Banking, Fraud, Mortgage, FinTech•Collections Account - Collection Officers, Medical collection•Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos•Billing Account Services•Travel Booking / Airline Ticketing Account•Pioneer Account / Local accounts•DAYSHIFT - CSR / TSR•BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacanciesBy submitting your application, you agree for Aces Call Center Jobs Inc. to collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

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