Facilities and Administrative Staff - Manila

• Manage and record all incoming and outgoing documents.
• Assist in maintaining accurate and up-to-date records by entering data, filing documents, and organizing information.
• Perform administrative and clerical work as needed.
• Maintain accurate and up-to-date records of administrative transactions, including permit renewals, access pass issuances to company facilities, and receiving and handing over Official Receipts and Delivery Receipts as needed.
• Maintain office supplies inventory by checking stock, anticipating needs, placing, and expediting orders, and verifying receipts.
• Assist in data entry, filing, and record-keeping tasks.
• Facilitate the handover of official receipts to the finance or accounting department for record-keeping and reconciliation purposes.
• Coordinate with building administration to monitor and manage electrical systems, including lighting, power outlets, and emergency systems.
• Develop and maintain a comprehensive schedule for facility care tasks, including carpet washing, pest control, AC preventive maintenance, and grease trap cleaning.
• Coordinate with relevant departments and service providers to align schedules and ensure timely execution of maintenance activities.

• Manage queries across support channels (email, chat, txt, etc.)
• Prioritize and respond to inquiries promptly and efficiently, ensuring timely resolution of issues.
• Maintain a high level of professionalism and courtesy in all interactions, striving to exceed expectations at every opportunity.
• Understand and handle queries. Serve as the first point of contact for support, providing level 1 assistance 24x7.

• Conducting routine inspections of premises and equipment.
• Paint or repair windows, doors, floors, woodwork, plaster, drywall, or other parts of office structures.
• Conduct daily maintenance checking of the office and report any malfunction.
• Handling repairs and maintenance.
• Overseeing contractors when professional repairs are necessary.
• Diagnosing mechanical issues and correcting them.
• Repairing machines, equipment, or structures as necessary.
• Keep detailed records of their work.
• Checking control panels and electrical wiring to identify issues
• Assemble, install, or repair wiring, electrical or electronic components, pipe systems, plumbing, machinery, or equipment.

• Do daily housekeeping and ensure the cleanliness of the office as needed.
• Responsible for garbage collection and proper disposal in the office to the disposal area.
• Monitors and assists service providers working inside the office (pest control, telecoms, etc.).
• Conduct assistance to 3rd Party Contractors.
• Maintain cleanliness of all Enshored Facilities.
• Assists in emergencies as directed.
• Performs other duties and responsibilities as deemed necessary.
• Report facilities-related events (leaks, lighting status, doors, furniture, etc)
• Keep detailed records of their work.

• Preferably must have a college-level education
• Proficiency in spoken and written English is required.
• Excellent organizational and communication skills.
• Ability to work well under pressure and in a fast-paced environment.
• Basic computer skills.
• Working knowledge of office equipment, like printers
• Proficiency in MS Office (MS Excel and MS Word, in particular)
• Must be amenable to work ONSITE and on a SHIFTING schedule in Ortigas, Pasig City

Enshored