SAP Concur - Service Assistant Coach, Standard - Night Shift
SAP
- Makati City, Metro Manila
- Permanent
- Full-time
- Develop your knowledge of your client’s business requirements to best configure the system and meet client expectations.
- Assist in identifying usage gaps to increase adoption levels.
- Perform configuration changes as requested by the customer.
- Facilitate manual and automated data imports and exports.
- Make yourself consistently available to assist with customer requests, coordinating communication with clients and Concur technical resources.
- Act as an escalation point, engaging the appropriate internal teams to handle complex issues.
- BA/BS or equivalent experience is desired.
- Previous experience implementing software and/or hosted software applications is preferred.
- Experience with Concur software solutions is required.
- Experience working with Travel Management and/or online booking tools is highly desirable.
- Management consulting or Project Management experience is a plus.
- Spanish or second language fluency is a benefit.
- Effective verbal and written communication skills.
- Must pass a background check.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.Requisition ID: 391628 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.