Quality Assurance Manager (Internal/External Audit)

PwC

Pasig City, Metro Manila
Permanent
Full-time

2 months ago

This position will be required to understand the service delivery model and the suite of services provided by the service delivery and corporate service team. In addition, the role will also need to understand how workflow is managed within the SDCs workflow management tool and monitor that results of work performed are documented in an optimal and required manner.MAJOR RESPONSIBILITIES

Identify, Define , Develop and/or Manage all phases of quality assurance (operational effectiveness checks), including the determination and understanding of audit objectives and coordination with functional management personnel
Oversee and manage quality assurance functions that includes operational checks, compliance review, investigations, special request checks, process reviews and monthly follow-up reviews.
Ensure quality results and satisfaction to customer/stakeholders. Deliver the engagements on time and within budget.
Review the suitability of the design of the quality assurance policies and protocols
Conduct audit testing of specified area and identify reportable issues and dimension of risk
Inquiring or asking questions of management personnel related to the effectiveness of the current quality assurance process and controls
Determine compliance with Companys policies and procedures
Determine compliance of the entity with Audit Standards and the PwC Global Network firm
Verbally communicate findings to management and draft comprehensive and complete report of audit area
Follow-up QA recommendations ensuring effective and timely implementation
Other tasks assigned by the Management

Who is PwC Acceleration Center Manila?PwC Acceleration Center Manila (hereinafter, the Company or the Center or PwC AC Manila or AC Manila) is a joint venture of PricewaterhouseCoopers (PwC) Firms from across the Asia Pacific. It was established to provide professional services to support PwC member Firms in the Asia Pacific, Americas, and European regions only, excluding clients registered and based in the Philippines.PwC AC Manila is part of a network of PwC service delivery centres around the globe, known as the PwC Acceleration Centers and is staffed by specialised professionals connected through common methodologies, tools and metrics. This strategy is designed to ultimately increase value for our clients and our PwC member firms through improved productivity, enhanced quality and lower cost of delivery.We are guided by The PwC Professional, our global framework for defining and encouraging leadership at all levels. The five core attributes of the framework--whole leadership, technical capabilities, business acumen, global acumen, and relationships--guide all PwC AC Manila employees in providing value for our business and our clients.

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