IT Lead Engineer T3
Boldr
- Davao City
- Permanent
- Full-time
- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
- We are a global team, united by our desire to connect diverse people with common values for boldr impact.
- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
- Meaningful connections start with AUTHENTICITY
- We do our best work by being CURIOUS
- We grow by remaining DYNAMIC
- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
- At the heart of great partnerships, we'll always find EMPATHY
- This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved.
- Provide support and administration of Atlassian, Azure, Intune, Azure Active Directory,
- Google Workspace, computer hardware, operating systems, and perform other job- related duties as required.
- Participate in project related work to deliver improvements in these solutions.
- Learn about and assist with the support of other applications and platforms, to include solutions like AWS, GCP, Git.
- Curious and authentic, just like us! #beboldr
- An analytical and critical thinker, with an eye for even the most minute of details
- Passionate about client satisfaction
- Must be a self-starter possessing excellent time management skills; able to manage
- multiple activities simultaneously while requiring little or no oversight and/or direction
- Must possess a strong combination of project management and technical skills along with excellent Customer communication skills
- Propensity for multi-tasking
- Excellent communication skills both oral and written
- Extremely organized and focused
- Self driven
- 3-5 years experience managing Atlassian Cloud products on premium licensing:
- Confluence, Jira Service Management, Jira Projects, Jira Work Management, etc; to
- include building and managing Service Management projects, building automations and
- API based integrations.
- 3+ years of experience developing and maintaining technical documentation in Confluence
- 2-4 years experience implementing, administering, and supporting Azure AD, IAM, Intune, and M365
- 2+ years of experience integrating systems with Azure and deploying SSO + MFA
- 3-5 years of Technical support experience is required.
- SSS
- Pag-ibig
- Philhealth
- HMO on day one
- 13th month pay
- Paid incentive leaves
- Personal time-offs (PTOs)
- Sick leave