Client Care Coordinator

Sonova

Dunedin
Permanent
Full-time

15 days ago

About UsAt Triton Hearing we're changing hearing, for good! We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to make this happen. They're experts in their field, always exploring new ways to improve the quality of our clients' lives - with a range of innovative hearing solutions delivering the best possible outcomes.As part of Sonova, which has more than 14,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves - they transform lives. Join our mission and become part of our team!About the JobYou will have a background in administration, retail, and/or customer service. This a varied role with the opportunity to use and develop your current knowledge and create a rewarding career in the Hearing Care Industry.

Managing the day to day operations of the clinic.
Reception duties
Managing clinic diary
Processing insurance applications, government subsidies and ACC claims.
Running daily reports through our CRM system.
In-house hearing aid repairs (full training provided).
Local Marketing

About You

Exceptional customer service experience with a genuine desire to help people
Keen to develop their knowledge in Audiology, with potential to train to be a Tele Assistant.
Confidence to work autonomously and in a team environment.
High level of general computer literacy required
Have an interest in participating in local marketing initiatives out in the community
Excellent communication skills - written and verbal

Whats in it for you?Joining our team means becoming part of a vibrant and innovative community dedicated to changing hearing for good. At Triton Hearing we believe in fostering an environment that nurtures both personal and professional growth.

Competitive salary package + bonus
Substantial Parental Leave Package & Paid Partners Leave
Generous Wellbeing Allowance
Long-Service Recognition
Triton Perks - exclusive discounts to over 80 retailers and service providers
We offer an extensive leave policy including 1 'You Day' and Birthday leave
Free Financial Advice Sessions

Join us at Triton Hearing as we redefine the possibilities of the hearing industry and leave an indelible mark on the lives of millions.Give it a go! Apply nowSonova is an equal opportunity employer.We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Sonova

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