Customer Service and Sales Consultant
Publicis Groupe
- Auckland
- Permanent
- Full-time
- No weekend work! Monday to Friday only
- Great team culture, working in our vibrant Parnell office with onsite café
- Flexible Working options including hours and working from home benefits
- Health Insurance
- Monthly team lunches
- Day off for your birthday
- Delivering outstanding customer service
- Selling a product that Kiwi's love
- Responding to live customer service and sales enquires over the phone and online
- Collaborating with team members and most importantly, having fun!
- Excellent communication skills, with a passion for delivering a great customer experience
- Have experience in a customer service/sales environment, in a call centre or phone based role (with a minimum of 1-2 years experience)
- Be a great communicator and problem solver
- Must have strong written and verbal communications skills
- The ability to multi-task, work on your own and as part of a team
- A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing
- A creative, fun and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”
- Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network
- Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
- A culture of open feedback and support to reach your goals through our Career Conversations program
- A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs
- Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
- At Publicis Groupe, we believe no one should be more scared of losing their job than their life. Through our Working with Cancer initiative, we will secure the job and salary of any Publicis Groupe employee unable to work because they are living with cancer, a life-threatening chronic illness or serious disease
- Inclusive leave policies such as Fertility Treatment, Menopause, Flexible Public Holidays, Gender Affirmation and Parental leave with up to 18 weeks paid primary carer leave and generous secondary carer benefits
- Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs